Licensed Clinical Social Worker (LCSW) Practice Exam

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How should a social worker respond to a client experiencing anxiety who exhibits culturally specific communication barriers?

  1. Find a cultural liaison to assist

  2. Encourage the client to express feelings more openly

  3. Focus on therapeutic techniques instead of communication

  4. Work to understand the client’s communication style first

The correct answer is: Work to understand the client’s communication style first

Focusing on understanding the client’s communication style first is crucial when addressing culturally specific barriers in a therapeutic setting. This approach acknowledges the importance of cultural competency in social work practice. Each culture has its unique way of expressing feelings, conveying messages, and interacting socially, which can significantly influence how clients articulate their anxiety or stress. By taking the time to comprehend the client’s communication style, a social worker demonstrates respect for their cultural background. This not only helps in building rapport and trust but also facilitates a more effective therapeutic relationship. Recognizing and adapting to these cultural nuances allows the social worker to create a safe space for the client to express their feelings without the added pressure of fitting into a different communication mold. While other approaches, such as engaging a cultural liaison or encouraging open expression, can be helpful, they may not address the root of the communication barriers if the social worker is not already attuned to the client’s style. Focusing solely on therapeutic techniques might overlook the vital aspect of effective communication, which is necessary for understanding the client’s experiences fully. Therefore, prioritizing an understanding of the client's unique communication style lays the foundation for better therapeutic engagement and a more personalized approach to treatment.