Licensed Clinical Social Worker (LCSW) Practice Exam

What approach should a social worker take when treating a client who is hesitant to disclose personal information due to fear?

1. Press for detailed information immediately

2. Build rapport and trust over time

3. Assure them that all information is confidential

4. Redirect the session to less sensitive topics

The correct answer is: Build rapport and trust over time

Building rapport and trust over time is essential when working with clients who are hesitant to disclose personal information due to fear. Establishing a strong therapeutic relationship allows clients to feel safe and understood, which can facilitate greater openness in their discussions. As clients engage with the social worker and experience a supportive environment, they may gradually become more comfortable sharing sensitive information. This approach respects the client's pace and acknowledges their feelings, ultimately promoting a collaborative therapeutic process. In contrast, pressing for detailed information immediately might overwhelm the client and exacerbate their fear, leading to further withdrawal. While assuring clients that all information is confidential is important, it does not address the underlying issue of fear that may prevent disclosure. Redirecting the session to less sensitive topics may provide temporary comfort but does not encourage the client to confront their fears or explore the issues that brought them to therapy in the first place. Focusing on relationship-building offers a more effective path toward greater disclosure and healing.